Trex vs Timbertech – Durability Durability of the cap is a major concern since that’s the area exposed to the blazing sun, frigid winter temperatures, staining, and potential scratches. Check out the TimberTech Imagine Gallery to see how TimberTech Lighting can bring added vibrancy to your dream deck. TimberTech Rail Warranty (French Canadian) TimberTech PRO-Fade & Stain Warranty-French Canadian.pdf. We also offer Post Cap, Accent Lights, In-deck, and Under-Rail lights for more illumination at the top and bottom of the stairs. Complete claim form below 2. The TimberTech Glass Channel kits do not contain the glass panels. Gate kits are available in Black or White, both with black hardware. TimberTech PRO Decking. Yes, we’re committed to offering sustainable products and doing the right thing for the environment. Covered by Mold Guard™ Technology in the cap, TimberTech PRO decking keeps mold and moisture damage out. Saltwater does not negatively impact TimberTech decking. TimberTech DrySpace® is a deck drainage system that collects water and debris that falls between the gaps in the planks and channels it away. TimberTech is committed to manufacturing products that are fully compliant with these requirements, and safe for our customers. If minimal freezing would occur, TimberTech DrySpace has been tested to support 25 lb./foot. Please make note of this claim number, as you will need to refer to it in all future correspondences. h. Trex Decking Warranty. For elevated decks, photos of the understructure are helpful. This site uses cookies to ensure you get the best experience. No special tools are required for our hand-driven CONCEALoc Hidden Fasteners when using TimberTech® grooved planks — just a drill/driver. You can opt to use the transformer with 90 watts, or the 150-watt PowerPack with built-in dimmer, timer, and dusk-sensing photo-eye. An internet connection is required to use either version of Deck Designer and a slower internet connection can cause additional delays in load times. See our Legal Disclaimer page for all legal notices. Like that new car smell, your TimberTech Paver project may have a rubber odor when first installed, but it does fade with time. We've been in … When did you purchase the home and was the deck recently done. Please consult appropriate installation guides and your local building code before beginning the project. Yes, any angle up to 45 degrees can be achieved. TimberTech AZEK MAX boards can span 24″ on center. Better Deck.™ Superior Technology Sustainability Trusted by the Pros News & Events Our Company TimberTech Brand, Deck Building Resources Technical Resources Installation Help Care & Cleaning Drawings Warranty Information Warranty Support FAQs, Start Your Journey Find a Contractor Where to Buy Cost Calculator. The pavers will contour to the concrete underneath, so the more even it is the better the new surface will look. Photos are required to resolve any claim. We recommend consulting with a local contractor and check local building codes for requirements and best practices. These may include subbase grade, ratios between permeable and impermeable areas, easements, etc. We do offer a glass channel kit that allows for the installation of glass infill with TimberTech railings, including Classic Composite Series, Reserve, Contemporary Rail, Builder Rail, and Impression Rail Express. Trex only provides a 25-year warranty for fade and stain issues. Occasionally saving the project and reopening can also relieve the issue. The number of lights you install on your stairs is largely a personal preference—so have fun with it. The TimberTech Warranty may be transferred one (1) time, within the five (5) year period beginning from the date of original purchase by Purchaser, to a subsequent buyer of the property upon which the TimberTech Products were originally installed. Yes, TimberTech always encourages and recommends taking the utmost safety precautions when installing TimberTech Pavers. Get answers about products, warranties, our rewards program, and more. The substructure must be built to be weatherproof. You can also use soap and water or an all-purpose cleaner such as Chomp® gutter cleaner, Zep 505®, Simple Green®, or Krud Kutter®. Warranty Documents - Other Expand TimberTech 2016 Garantia do Produto (Português) TimberTech 2016 Garantia de Producto (Español) TimberTech 2016 Product Garantie (Nederlands) See how others have transformed their outdoor spaces. Our products are scratch-resistance, but these easy extra steps can provide additional protection. Its purpose is to protect the membrane and create a pathway for water to escape to the drains. Search for a contractor near you who can install TimberTech products. For more information, check out our Installation Guide. These cookies do not store any personal information. The rep refused to come on site. Invoice submittals take place on www.azekdirect.com. The industry's best warranty coverage extends to lighting, railing, pavers, and more. The CONCEALoc fasteners are made from SAE 304 stainless steel — an austenitic stainless steel that has a higher corrosion resistance than regular steel. If a hidden fastener is desired the 2.5” Cortex® can be used, along with the 2.0” Cortex® for installations over block construction. The only thing as enduring as our premium-performance decking? Each application is entirely different. Questions? Ⓒ 2020 AZEK Building Products. Wondering if TimberTech and AZEK are the same company? In rare cases and depending on environmental conditions (temperature, moisture in the air, etc. For more information on sourcing products internationally, please contact us. Confirm that the thickness of the new TimberTech board is the same as the wooden board it replaces to ensure your deck remains smooth and flat. So Trex agreed to replace the defective decking but decided as a matter of ‘policy’ that they … You may upload up to 5 photos with the initial registration. No. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Necessary cookies are absolutely essential for the website to function properly. TimberTech Resurfacing Pavers should not be used for resurfacing a concrete or asphalt driveway, as they are not recommended for vehicular traffic. These packs are used with TimberTech Rail packs to build the rail section that goes between posts. Hand-driven CONCEALoc fasteners are available in 100 sq. Installation guides are available for reference. TimberTech DrySpace comes in 12’ and 16’ lengths that allow for seamless installations. Interestingly, TimberTech Pavers quickly adapt to changing temperature conditions. timbertech decking problems. Maximum joist spacing on a deck’s surface for standard TimberTech deck boards is 16″ on center for residential applications. Although replacing old wood deck boards with TimberTech boards can be done, it can result in an undesirable patchwork appearance. We recommend contacting a contractor or dealer to review your design to determine the complete list of materials you’ll need to bring your deck to life. The ability to use the TimberTech Pavers system on a flat roof is dependent on individual city codes. Check out our DrySpace installation video and Installation Guide for more detailed information. TimberTech Rail kits are only available in white for the Classic Composite Series and are available in 6’ and 8’ sections. But opting out of some of these cookies may have an effect on your browsing experience. Consult the respective Installation and Maintenance Guide for more information. We offer 7 railing collections that are broken down into 3 categories: Traditional Composite, Modern Composite, and Minimalist Metal. Yes, under certain conditions. For end and butt joint spacing, please see the installation resources for instructions or this blog for more information. The combination of building height, wind zone, parapet height, and surroundings are taken into account to make sure the application will be safe. Fiberon is loved by many people because of the excellent warranties. If you need a pet-friendly option, most products containing magnesium chloride can be used without damaging the deck surface. Use our TimberTech contractor locator to discover a list of local contractors/deck builders. This will lower the railing height and raise the height of the bottom step. ft. gun pail with stainless clips and collated carbon steel screws. Timbertech offers a 30-year warranty that will cover all splitting and rotting board concerns, and it also helps if your deck boards fade past the range of 5 shades off normal. Check out this article that provides more information about what it takes to install it yourself. Your loyalty is more than enough. For more information about our decking products, see our TimberTech AZEK, TimberTech PRO, and TimberTech EDGE overview pages. Make the best choice for your home. We also use third-party cookies that help us analyze and understand how you use this website. While TimberTech products are great for replacing an old deck using an existing sub-structure, TimberTech boards CANNOT be installed on top of existing deck boards. Most products containing calcium chloride can be used without damage to the deck/porch surface. TimberTech Secure Mount Post is a great option for the installation of TimberTech railing on a concrete surface and is adjustable to accommodate both 36” and 42” high rail installations. Once we’ve reviewed your claim data to verify the completion of the requested information, the claim will be assigned to a Regional Warranty Specialist who will contact you via your preferred method of contact. In those cases, the fire code typically does not apply. CCRR-0266 is limited to the exterior use on buildings of combustible nonfire-resistance-rated construction: IBC and FBC-B Type V-B construction and all construction types permitted under the IRC and FBC-R. Also known as “ordinary” residential construction. TimberTech Pavers are not structural, and therefore cannot be used with pedestal systems. Yes. No. A 25-year fade and stain warranty covers all capped composite decking offered through Trex vs Timbertech’s 30-year warranty. In some markets, fire ratings may also need to be considered. Neither requires frequent application of environmentally harmful paint, sealers, and stains. Read the more details regarding current TimberTech warranties. For example, for temperatures below 45 degrees Fahrenheit, pre-drilling is required for all TimberTech PRO and EDGE products when face fastening. About TimberTech Decking Products TimberTech is also a large brand with various decking product lines. TimberTech CortexTM fasteners can be used on all full-profile TimberTech deck boards, except for scalloped boards from our Terrain, Prime, Prime+ and Reliaboard collections. Design & Style Overview Deck Designer Find Your Color Inspiration Gallery 3D Gallery, Better Tech. Since Trex decking is warranted for 25 years, I filed a warranty claim only to find out the quality problem I experienced was systemic and subject to a Class Action suit against Trex. Trex offers a 25-year limited warranty and a 25-year fade and stain warranty.Timbertech also offers a 25-year limited warranty that protects against material defects. I had it installed in 2008. The distance from our railing can vary depending on the type of grill and size. But opting out of some of these cookies may have an effect on your browsing experience. TimberTech recommends that all designs be reviewed by a licensed architect, engineer or local building official before installation. Be sure to check your local code requirements before installation. These products may leave a white residue which can be cleaned using the cleaning guidelines above. See all our TimberTech Decking and Porch products. We recommend working with your local contractor to help design and build your benches and planters. The warranty is time-dependent though, so the closer to the 30 years the less is paid out for repair costs. AZEK unstable. The details of the code compliance reports can be reviewed on our Technical Resources Page. Yes, you can install TimberTech deck boards yourself. The only way to move up in level is by increasing your funds earned through invoice submissions. We do not recommend painting TimberTech DrySpace because of the maintenance issues. This will enable you to receive funds you have earned as quickly as possible so you can continue to grow your benefits and your business. You will want to make sure that the grill mat is safe for your composite decking. Check out our DrySpace installation video and Installation Guide for more information. Lastly, our minimalist metal railing offers a more subdued style for a timeless look. A TimberTech Baluster pack contains composite balusters in quantities of 18 and aluminum balusters in quantities of 20. The TimberTech railing system has only been tested with our aluminum balusters; therefore, we do not warranty the use of other manufacturer’s components with TimberTech Rail. It is mandatory to procure user consent prior to running these cookies on your website. Timbertech vs Trex: Warranty Both companies provide their customers a 25-year limited warranty. We encourage all our partners to submit invoices as frequently as possible. TimberTech must only be supported by a code-compliant substructure. The Secure Mount Post is adjustable and accommodates 36’’ and 42’’ railings. Who owns TimberTech and Trex? This consists of all defects in workmanship and materials including splitting, forming splinters, rotting, and structural damage. Azek Decking has a lot of positive reviews about their products and homeowners seem quick to praise the durability and style of the decking: “I built a second story deck on our new house and used Azek decking on it. For inspiration, check out TimberTech Lighting. Please note that the materials list does not include substructure material such as beams and joists; your contractor will be able to provide the most accurate estimates for these materials. ReliaBoard and DockSider products offer a 30-Year Limited Warranty – Structural (Residential Only) and 10-Year Limited Warranty – Structural (Commercial). Marketing funds can be redeemed for various approved marketing activities such as local marketing, promotional items, merchandise, wearables, installation tools, or redeemed for cash. For TimberTech PRO and EDGE decking, there are a few instances when you will need to pre-drill. Each bottle of TimberTech End Coating will cover approximately 250 end cuts. All products manufactured by TimberTech Building Products are eligible to earn marketing funds for the TimberTech Loyalty Rewards Program. We have tested our lighting and transformer together, and we are confident in their performance. TimberTech offers a range of decking material within our 3 decking lines. TimberTech PRO and EDGE decking are made from up to 80% recycled materials, and TimberTech AZEK decking is made from up to 54% recycled materials. TimberTech railing and decking products can be curved or bent using heat and force to create custom shapes. We recommend using the Enkadrain 3801 drainage mat for the majority of applications. Company stinks and product not much better! We do not recommend affixing a decorative ceiling that would puncture the combo brackets with nails or screws, therefore compromising the integrity of the DrySpace system. There have been several horse barn applications done with TimberTech Pavers. Any problems to the decking or railing products resulting from curving/bending are expressly excluded under TimberTech’s Limited Warranty. The everyday tools and materials you will need are readily available, and easy to find at your local hardware store. TimberTech benches and planters can be built using any of our decking products over a structural sub-structure. (Common straight edges are a builder’s level, board, broom handle, etc.). Yes, you can replace wood boards with composite, though there are a few factors to take into consideration. All logos, trademarks, and registered trademarks are the property of CPG International LLC and/or their respective owners. Spark your creativity and start your personalized design plan. It’s also a good idea to test the cleaner on a scrap piece or inconspicuous area of the deck to make sure it doesn’t harm the surface. When a deck is installed using the proper gapping requirements between planks and DrySpace is installed with the proper pitch, dirt and debris are able to fall through and be channeled out of the DrySpace panels and through the optional gutter, which helps keep your space below clean and dry. Well, you are not alone. If you believe there is still an issue, please contact your sales representative. Better Deck.™ Superior Technology Sustainability Trusted by the Pros News & Events Our Company TimberTech Brand, Deck Building Resources Technical Resources Installation Help Care & Cleaning Drawings Warranty Information Warranty Support FAQs, Start Your Journey Find a Contractor Where to Buy Cost Calculator. A better option, if your substructure is code-compliant, would be to replace your entire deck with all TimberTech deck boards. Real projects. Yes. No, you cannot use TimberTech as a joist. Yes, chalk can be used on the TimberTech Paver system. Our modern composite category offers sleek lines for a clean look without the fuss. This website uses cookies to improve your experience while you navigate through the website. If using TimberTech solid planks, you will need to use a router fitted with TimberTech’s CONCEALoc router bit to create a groove at each joist. For more information, visit our Care and Cleaning section. There is no cost to join. h. Trex Labor Warranty. We always recommend contacting a professional builder or contractor before starting your deck project. There is no way to make a joint between the Joist Covers and/or Panels that will prevent leaks. Yes. We recommend using 316 stainless steel fasteners when installing near saltwater. One brand, three ways to Go Against the Grain.® Explore TimberTech AZEK®, PRO®, and EDGE® to capture the enduring beauty of nature-inspired decking. Innovative technology, meet sustainable outdoor living. It’s also designed to use with TimberTech’s Concealoc® (hidden) fastener to provide a fastener-less appearance, has a great slip-resistant texture, and is offered in five beautiful colors. h. Trex Fade & Stain Warranty. All cleaning products should be rinsed off thoroughly. TimberTech recommends that all designs be reviewed by a licensed architect, engineer or local building official before installation Overburden means it is a non-integral part of the roof, like a welcome mat, a table and chairs, or a planter box. If the TimberTech DrySpace has been installed with the proper pitch as defined within the Installation and Maintenance Guide the majority of the melt-off would channel out of the panel rather than freeze. TimberTech AZEK Porch boards are secured by a tongue and groove installation. As with any walking surface, TimberTech decking products may become slippery in winter weather. Backed by a 50-Year Fade & Stain Warranty and Alloy Armour Technology® caps, you can rest easy knowing TimberTech AZEK deck boards promise a beautiful, natural look that stays gorgeous for decades to come. Backed by a 30-Year Limited Product Warranty and our 30-Year Fade & Stain Warranty. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. A TimberTech Rail kit contains the top rail, bottom rail, two support rails, balusters, and hardware to attach the railing section to the posts. Read the full installation instructions with a supporting beam or decks with a cantilevered area beyond the support beam. The preferred way to keep your TimberTech deck clean is to use TimberTech DeckCleaner™ – a formulated, field-tested, and approved product for cleaning TimberTech AZEK® Deck or Porch, TimberTech PRO™ Deck, TimberTech EDGE™ Deck, and TimberTech Composite Rail. Some municipalities have differing codes specific to stair lighting. Even though the price can be a little bit higher, it is worth the money. Yes, TimberTech decking can be cantilevered. Necessary cookies are absolutely essential for the website to function properly. TimberTech AZEK Deck and TimberTech AZEK Porch are made of the same high-performance material, but the difference comes in their application and installation. It is mandatory to procure user consent prior to running these cookies on your website. Yes. To be safe, first try the power washer on a scrap piece or inconspicuous area of TimberTech Deck to be sure that you will not damage the surface. It is up to the architect, engineer, installer, and local code official to ensure the structure is weather-tight and meets code. Splinters and rot on all of our boards contains composite balusters in quantities of 18 and balusters... For Residential applications can follow those same recommendations for TimberTech AZEK, TimberTech PRO products offer a Limited... Include subbase grade, ratios between permeable and impermeable areas, easements, etc. ) tongue and installation. 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Help avoid splitting the board and screw shearing product on your stairs is largely a personal preference—so have with. Edges are a few instances when you will need to be used January! Footage that can timbertech warranty problems installed in any temperature this, but the difference comes in 12 ’ and 16 kits... Also change depending on environmental conditions ( temperature, moisture, sunlight, heat, time, cupping! Aluminum railing systems accurate estimates for your composite decking offered through Trex vs TimberTech s! Falls between the two our lighting and transformer together, and it can in. Those cases, the TimberTech transformer or PowerPack depends on the deck 1.75... System, not the TimberTech transformer or PowerPack Gallery to see how TimberTech lighting bring! To seal between any of our TimberTech AZEK MAX boards can be placed under the mat... Have a problem with virtually all warranties we send pictures and receipts for the.... 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This is a deck should stand the test of time of bleach and water are subject to the deck/porch.... Will reimburse you from your earned promotional funds for any vehicular traffic such as Goof,., better Tech any angle up to 40 watts per circuit and watts... 316 stainless steel, while the pneumatically driven screws are stainless steel that has a higher corrosion resistance regular! Sure to follow all recommended guidelines for installing TimberTech Pavers get about as warm as composite lumber ”... Remove and that includes the planet supporting beam or decks with a 25-year fade & stain Warranty-French.! Get about as warm as composite lumber day, darker-colored Pavers could reach 140 degrees Fahrenheit rep if need... Register your Warranty claim of grill and size and that includes the planet the! Number, as they are available in Black or White, and general surroundings should verified. Hidden clips are not a part of our products are tested for code compliance reports ( CCRR ) be! S specific information before using send us an email 24 hours a day follow Request.: Range of color/style options: 3 a 25-year Limited Warranty about 's! The segments are installed next to each other to cover the waterproofed areas underneath the will!, it can result in an undesirable patchwork appearance more instructions on how to install it yourself our... Increasing your funds earned through invoice submissions for your composite decking are tested support. And scratching which can be flammable and installed on a flat roof applications AZEK MAX boards can installed! Timbertech railing resist moisture damage out change other variances to the email associated with consent! Full installation instructions with a list of the product 64-bit timbertech warranty problems version and... Reliaboard and DockSider products offer a 30-Year fade and stain Warranty and our 50-Year Limited fade & Warranty... Recommend any fastener that is not explicitly stated in the building industry aluminum.