A home phone is not required to access the NBN network, however it is offered by most providers offering fixed connection services (such as FTTP, FTTC, FTTN and HFC connections). my question is, do I need to get Telstra to come out again to remove the filter from the wall for nbn fttn to … Modified on: Thu, 7 Feb, 2019 at 7:56 PM. No, Earn $100 for each friend that you bring on board. NBN Co charges are charged by the NBN Co Ltd and not Australia Broadband. This means that only 18% of NBN ready premises can currently get an NBN 1000 plan. You can take your cordless home phone anywhere in your house and count on a consistent phone call with no drop outs. Frankly, if you love using a home phone, you may find the extra cost to keep a landline worth it. There are plenty of NBN plans out there that offer an additional landline, bundled with internet offerings and other perks, but ultimately there’s a lot of confusion surrounding how it all works and what you need to get it working. You can find out more about how VoIP works here, but we’ve put together a table featuring a selection of NBN plans that include bundled-in phones below. However, if you like the idea of having a home phone and use it often, there are plenty of plans out there that offer bundled-in phones. © Copyright 2021 Canstar Blue Pty Ltd ACN 142 285 434 All Rights Reserved. This is best for safety, appearances and long-term use, but can be expensive. Help us improve this article with your feedback. It works just like your normal landline, and we can even transfer your current phone number. your home phone on an NBN plan. The equivalent ‘pensioner’ Telstra Home Phone Essential on the NBN – is the same cost as the old copper one. The good news is that, unlike ADSL, the nbn does not require a phone line to deliver the … With the nbn™, the internet service is connected first and you have the option to use your mobile or if you want to retain your home phone number or use a traditional home phone service, you’ll need subscribe to a Voice-over-Internet-Protocol (VoIP) phone service. Australia Broadband and the Australia Broadband Yes You’ll also need a nbn compatible Wi-Fi modem from Australia Broadband so we can ensure you have a reliable and quality VoIP connection. But if you’re big on using your mobile phone, it’s easy to perceive your home phone as just an unnecessary monthly bill. According to NBN you have a huge choice of providers servicing your area. PAYG plans typically don’t cost you any extra, with the assumption that you don’t use your landline often. After months and possibly years for the long awaited NBN Phone & Broadband to become available at your address, you’re finally asked or offered to switch from the old and dated copper network, which was used for delivery of PSTN & ADSL connections across to the super fast and low latency fibre optic type which has so many benefits. All FTTP premises are eligible for NBN 1000 plans, whereas just 7% of HFC premises are. Re: ADSL splitters when switching to NBN In response to watofam2 just had nbn put on today but phone line says please check line use to have a splitter with adsl If you’re making the switch to the nbn™, you might be wondering if you need a home phone line like you do for ADSL. So, if you have FTTN for your NBN service, you are still using the old Telstra copper lead-in cable to bring in your NBN service from the street to your home. To sign up for Australia Broadband VoIP, you’ll need a Australia Broadband NBN subscription. Australia Broadband and the Australia Broadband If you want to use your own nbn™ and VoIP compatible modem with Australia Broadband VoIP, you will need to sign up online and subscribe to a Australia Broadband NBN internet only plan. If you do not currently have the internet connected at your premises and only want to maintain a fixed-line phone service, there are plans available that will meet your requirements. If your home is subject to any of these NBN Co charges, we’ll let you know and get your permission before you’re charged. This service will not function in the event of a power failure or disruption or an internet outage and is not suitable if you have a serious illness or life-threatening condition, if you require disability services or if you require an uninterrupted phone line. If you do rely on medical or emergency devices connected to your landline, you should speak to your equipment provider about your specific needs before switching to the NBN. Before you connect to the nbn, you can register these alarms via the nbn website to help manage interruptions to the alarms. You’ll also get great call rates to mobiles and international numbers. To nab yourself one of these plans, you'll need a FTTP or HFC NBN connection. If an installation appointment is needed, Australia Broadband will organise this with the NBN Co and contact you with the appointment details. Australia Broadband is not available in all areas or to all homes. For some NBN connection there is no need to keep an active telephone service. The idea of a home phone is now kind of dated, as smartphones are now so cheap, accessible, portable and commonplace. This information may have changed over time. nbnTM is a trademark of NBN Co Limited and is used under license. Australia Broadband does not charge any activation or setup fees and standard NBN Co installations are completed at no cost to you. As batterytech said just Telstra stuck in the last century insisting you need an active phone service with them if you want to go with them for an NBN FTTP connection. logo are trademarks of Australia Broadband (ABN 27 133 173 957). With the nbn™ you can make your phone calls over your internet connection, so you don’t have to pay for line rental anymore. Unfortunately, you won’t get to choose where the external box is placed; this is up to nbn co. A VoIP service requires a VoIP phone handset, which you need to plug into the phone port on the back of your modem, rather than into the wall socket. You need to have it paired with an active NBN Fibre service as the NBN services are dependent on local provider power. You can read more about cordless phone types here. Landline prices vary greatly across what’s offered by providers. Some of these devices aren’t compatible with the NBN network at all times, such as during a power blackout. If you are transferring an existing active phone number, it may take between 5-10 business days to transfer your number to Australia Broadband, but don’t worry as we can allocate a temporary number if you wish to make calls in the meantime. Most ADSL customers only have a phone line so they can have an internet connection. There’s plenty of options out there for home phones, and you should be on the lookout for one that’s right for you. If you do plan on keeping your home phone, make sure you’re getting the plan that you need – if you make a lot of international calls, you should keep your eye on your money, as paying by the minute adds up! Modified on: Thu, 7 Feb, 2019 at 7:56 PM. You can request a Static IP address after your internet service is connected by contacting Customer Support, NBN Co charges may apply to some customers. You’ll need an nbn compatible modem to connect to the nbn. This means that moving to the NBN allows you ditch the home phone – but it might be worth considering using VoIP (Voice Over Internet Protocol) if you’re a landline user. Sorry we couldn't be helpful. If the phone and NBN sockets are not alongside each other you'll need to rewire your telephone sockets, so make sure you clarify who will foot the bill for this work. If you give us permission to go ahead with the NBN Co Non-Standard Installation and/or NBN Co New Development Charge, Australia Broadband will pass this NBN Co charge onto to you at cost. Thanks for your question – Amy Can I cancel the included home phone service? No, as you do not need an active phone line to get an internet service on the nbn™, you do not have to pay any line rental. NBN Fibre To The Node (FTTN), NBN Fibre To The Building (FTTB), NBN HFC (Hybrid Fibre/Coaxial), Fibre To The Curb (FTTC) or Fixed Wireless For all other NBN technologies, you need to connect your telephone handset into the Phone 1 or Phone 2 port on the back of your modem. All of Telstra’s nbn plans come with a phone service. This means if you’re living with emergency devices, you should be prepared for them to not work during a power outage. Canstar Blue's website terms and conditions apply. All modem purchased from Australia Broadband are VoIP capable, fully supported, include a 12-month manufacture warranty and are auto-configured with your Australia Broadband NBN and VoIP setting to allow you to plug and play. Will my emergency devices work with the NBN. If you cancel your order before activation of your service and your order is in progress with the NBN Co, you’ll be charged 1 months’ plan fee. This is key if you use your phone a lot when you… A list is available on the NBN Co website.. Once you’ve decided where the best spot for the internal utility box is you’ll need to let the nbn co installer know at your appointment. If you previous phone provider disconnects your phone number before the transfer is completed, Australia Broadband will not be able to complete the transfer successful and you will loose your existing phone number. To our knowledge, all information in articles on the Canstar Blue website was correct at the time of publication. If you’re looking for Wi-Fi internet without a phone line, you’re very likely looking for a Naked DSL plan. Getting plans with minutes attached, or even unlimited national calling, cost around $10 per month, or are bundled in with your plan. You do not have to have an active telephone service with and NBN FTTP connection. Prohibited Use includes using this service in a business or for any purpose or activity that is illegal, fraudulent or any other nature contrary to our Fair Go policy. Unlike with ADSL internet, there’s no concern over line rental fees with NBN plans. If you are in a Fibre-To-The-Node area, you normally don't need to do much to get connected, as NBN will be connecting their new Nodes to your existing phone / adsl line and sending their new VDSL2 service down your existing phone / adsl cable. Did you find it helpful? No, there’s no need an active phone when you sign up for an NBN plan. No, you do not need an active phone line to get an internet service on the nbn™. With Australia Broadband, there are no setup fees, no plan change fees, no relocation fees (if you are moving to another nbn-ready area) and no worries. We’ve looked at this in a little more detail here. Some providers offer plans with pay as you go services (PAYG), whereas others offer unlimited landline calls as part of a monthly bundle. Australia Broadband personal nbnTM plans are consumer-grade services, may not be used for commercial purposes and are only available within nbn-ready areas subject to nbn™ infrastructure availability at your premises. you would need to confirm you can do this (initially get some new numbers on the NBN Line) I'll PM you another options as well. Learn more about our Fair Use Policy at: What is your Fair Go Policy? When the copper goes you will be forced to rent at least a 12mbit line from nbn co if you want have a phone. Australia Broadband is not available in all areas or to all homes. Your Australia Broadband subscription is a prepaid service and you'll be direct debited on or around the 1st day of each month for that month’s subscription. Return to Help Centre If you still rely on your home phone daily, you may be concerned about moving to the NBN. But if you prefer to keep your home phone line, you’ll probably want sign up for a plan that includes calls across Australia, and international calls if you need that too! Naked DSL is an ADSL2 internet connection where the phone line has been deactivated, hence the term "Naked DSL". Home Phone Basic on the NBN is $27.95 per month with a $99 connection fee. Before you connect, make sure you contact your medical alarm provider to find out if your device will continue to work on the NBN, and if you need an alternative system. Many VoIP service are free when you call another VoIP services using the internet. The only issue I can see is the transferring of the phone numbers after everything else is in place. An order is deemed to be “in progress” once you have received an order number from us and your payment has been processed. If you want to retain your existing phone number or use a home phone service, Australia Broadband can provide you a VoIP service. If it is important that you retain your existing phone number, you must make sure your phone provider does not disconnect your phone service before or during the transfer of your phone number to Australia Broadband VoIP on the nbn™. Unlike ADSL, the nbn™ does not require you to have an active landline. You may need two separate appointments to switch your service onto the nbn network– one with an nbn co technician and one with a Telstra technician. Yes, you can use your own BYO modem on Australia Broadband VoIP. Our VoIP Plans start at only $10 a month with all local and national calls completely free. Normally, your VoIP service will be activated and ready within 1 day for a new phone number. The NBN isn't just an alternative to ADSL, either; it's completely replacing the existing copper network. Younger generations may wonder if a stationary phone covered in buttons still has any use in the world, but keep in mind that smartphones aren’t for everyone. Learn more about NBN Co Service Installations at: NBN Explained, All NBN plans come with Dynamic IP address. Unlike ADSL, the nbn™ does not require you to have an active landline. Alternatively, you can pay a professional cabler to install them in your walls, floors and ceiling. This is because the NBN, much like cable Internet, doesn't rely on the landline phone network to function. But if you’re upgrading to an NBN plan, your home broadband and phone lines are completely separate entities – NBN connects over new fibre networks (or satellite and wireless services), with a view to entirely replace outdated copper wiring. Home Phone Local on the NBN is $40 per month with a $99 connection fee. As the aforementioned copper phone lines are being phased out, many internet plans now come with VoIP bundled in, or as an optional monthly add-on. With home phones, it can come down to a lot of things – price, aesthetics, amount of handsets, or size, but the technology between cordless phones isn’t that sophisticated, and they’re typically very cheap. Use our comparison tool above to see plans from a range of other providers. All Australia Broadband NBN Plans are Contract Free and you are you cancel at any time. However, you do have a choice in where the internal equipment is installed. This is all because the NBN requires a direct power connection once it reaches your home, not just at the exchange. On the nbn™, you can also use Voice over IP (VoIP) programs or apps like Skype, Apple’s FaceTime (through Macs, iPads, iPhone and iWatch), Google Hangouts, Vonage and many more. To keep things simple, we recommend you purchase an nbn compatible Wi-Fi modem from Australia Broadband. No, you do not need an active phone line to get an internet service on the nbn™. However, this has changed with the introduction of NBN and VoIP connections. You just plug your phone connection into your modem, and completely avoid the copper wiring through your home phone line. A phone line, in the age of smartphones, might seem like a waste of time, money and effort to you – so getting broadband without one could be a positive. However, if you wish to use additional phone wall sockets (beyond the first phone wall socket the NBN service is delivered to), you would need to arrange your own technician for this work. But don’t click away just yet. Unlike with ADSL internet, there’s no concern over line rental fees with NBN plans. The short answer is no, NBN connections do not need an active phone line to work, and there are no associated charges for line rental on an NBN plan. This is a selection of products with links to a referral partner. The current NBN Fibre and NBN Wireless run on different infrastructure to that of Naked DSL and ADSL and as such, do not require an active phone line. To keep things simple, Australia Broadband recommends you use the nbn™ for internet only, choose a mobile provider with unlimited calls and use Skype to make international calls to friends and family for free. You can’t cancel the phone service without … There are several ways to access the NBN, but one of its greatest features is that you won’t need to keep your landline active in order to get internet access. You’ll need to contact your preferred phone and internet provider who can assist you in purchasing an nbn ™ powered plan, and answer any questions in relation … While a home phone service is not required to access broadband services on the nbn network, all fixed nbn network connections provide the option for a phone service. Yes, you’ll be able to keep the same number when you switch your home phone to the nbn network. However, if you like the idea of having a home phone and use it often, there are plenty of plans out there that offer bundled-in phones. If you want Internet services you'll still have to pay an equivalent monthly rental (to NBNCo instead of Telstra) to access your ISP's internet services, but … The following table shows a selection of published unlimited NBN plans with bundled phones on Canstar Blue’s database, listed in order of standard monthly cost, from the lowest to highest, and then by alphabetical order of provider. We’re here to answer your questions about keeping (or ditching!) Manish is the author of this solution article. Each provider offers different plans, depending on your needs. Our payment options are Visa and MasterCard. These appointments can’t be done on the same day. Australia Broadband is not available in all areas or to all homes. If you’re in a fixed line area, you will have 18 months to switch to the nbn from the time your area is declared ‘ready for service’. So, unless you want a voice-only phone service (and there's not many voice-only services we could find from NBN providers) then to get your phone service on the NBN, you'll likely need to pay for a broadband plan, which will often include your phone service in the price. No, there’s no need an active phone when you sign up for an NBN plan. You can cancel your subscription at any time by informing us before the end of the month. logo are trademarks of Australia Broadband (ABN 27 133 173 957). NBN Co also advises that customers with medical or emergency alarms register their device before connecting to the new network – this will help NBN identify and manage interruptions to your service. i have another phone socket, but to get internet on that line, i have to use an ADSL in-line filter/spliter. You or an authorised person over 18 years of age will be required to be at the premises on the day of the appointment. Previously with ADSL2+ connections that used copper wiring, landlines could still be used because the copper network didn’t require power at the home to call people with. Static IP addresses are available for $10 extra per month. NBN home phones also use a different technology to traditional telephone line connections through VoIP. You don't need to pay for phone line rental, and you don't need to have a home phone. Should I get a home phone if I’m switching to the NBN? VoIP converts your landline into using your internet connection, rather than the phone line. Instead, it uses wired and wireless technologies dedicated to Internet traffic, with no need to pay upkeep on an active phone line. Once your nbn™ service is connected, simply call our support team on 1300 023 354 (Option 3) and request a VoIP service to be added to your account. If you do this, the cabler should connect them to new ethernet ports in your walls, which you can plug other ethernet cables into like you would a phone or power cable. Your modem also must be VoIP capable. https://www.australiabroadband.com.au/nbn-explained All Australia Broadband services are subject to our Fair Go Policy. Can I keep my phone number on the nbn network? This is possible by using multiple technologies such as fibre, fixed-wireless, and satellite, which eliminate the need for a landline. Refer to the product fact sheet (or relevant similar documentation) before making any purchase decision. No – our Home Broadband Plans on the nbn network come with an included phone service. After you have submitted your order, Australia Broadband will confirm if an installation appointment is needed. NBN plans and bundles can be provided with no need to pay for traditional telephone line rental.The NBN network is being rolled out across the country in a number of different methods, these are the NBN technology types that uses the copper line: 1. All FTTP premises are eligible for NBN 250 plans, whereas 70% of HFC premises are. Landlines Give You Great Reception Anywhere in Your Home. Bottom line: if you want total peace of mind, you need a landline. Many alarm providers can offer alternatives, such as backup batteries, or verify if your devices will be compatible with NBN technology. Australia Broadband and the Australia. nbnTM is a trademark of NBN Co Limited and is used under license. Some homes may be subject to an NBN Co Non-Standard Installation or a NBN Co New Development Charge of $300. Typically if you’re not big on landlines, pay as you go services will work for you. An nbn™ Fibre to the Node (FTTN) connection is utilised where the existing copper phone and internet network from a nearby fibre node is used to make the final part of the connection to the nbn™ access network. Once the NBN has reached your area, you can order a service through your preferred phone or internet provider. Most nbn™ customers choose to have an internet only nbn™ service and use their mobile for their phone service. Most ADSL customers only have a phone line so they can have an internet connection. Some emergency devices like security alarms, medical alarms and fire alarms use landlines to work properly, and you might be wondering how they’re affected by the switch to the NBN. All types of nbn™ broadband access network connections that utilise a physical line running to the premises are considered Fixed Line connections. Your mobile phone, however, should still work. If you were to use an ADSL2+ connection you would need a home phone line for the sake of the line rental, as this type of broadband relies on the existing copper lines used to deliver your landline service. If your fibre plan is cancelled, your phone service will also be cancelled. It works just like your normal landline, and we can even transfer your current phone number. Refer to the NBN network at all times, such as during a power.... For each friend that you bring on board use our comparison tool above to see from! Phone numbers after everything else is in place plans typically don ’ t compatible with the introduction of NBN new! `` Naked DSL plan through your preferred phone or internet provider will work for you Great. Count on a consistent phone call with no drop outs plans, you ’ ll need a landline it! After everything else is in place Copyright 2021 Canstar Blue Pty Ltd ACN 142 285 434 all Reserved... Is used under license cost as the old copper one running to the NBN network come with included. I have to use an ADSL in-line filter/spliter will work for you used under license will. Nbn™ service and use their mobile for their phone service you still rely on your needs all of Telstra s. ( ABN 27 133 173 957 ) be at the exchange of dated as. Telephone service or HFC NBN connection Broadband can provide you a VoIP service just plug your phone connection your! And we can even transfer your current phone number on the same day an phone! Subscription at any time an ADSL in-line filter/spliter also get Great call rates to mobiles and international numbers service your. Yourself one of these plans, whereas just 7 % of NBN VoIP... Cancel at any time by informing us before the end of the.... Submitted your order, Australia Broadband logo are trademarks of Australia Broadband is not in. As during a power outage and satellite, which eliminate the need for new. To an NBN plan eligible for NBN 250 plans, whereas 70 % HFC... More detail here all because the NBN Co if you ’ ll need an active landline verify if your will... Power connection once it reaches your home, not just at the exchange they can have an connection... Kind of dated, as smartphones are now so cheap, accessible, portable commonplace. Another VoIP services using the internet, and satellite, which eliminate the need a! Contact you with the assumption that you bring on board years of age will be with. Or ditching! nbn™ customers choose to have an active telephone service ; this is a selection products... For an NBN plan have another phone socket, but can be expensive with... Copyright 2021 Canstar Blue website was correct at the time of publication existing do you need a phone line for nbn which you! Have submitted your order, Australia Broadband VoIP $ 99 connection fee premises on NBN. Or setup fees and standard NBN Co website for Wi-Fi internet without a phone line has been,... Reception Anywhere in your house and count on a consistent phone call with no need to have internet! Don ’ t be done on the Canstar Blue website was correct at the premises on the NBN n't. You can pay a professional cabler to install them in your home phone IP... Home Broadband plans on the NBN Co installations are completed at no cost to.! On the nbn™ do you need a phone line for nbn areas or to all homes you can use landline. The NBN network at all times, such as backup batteries, verify! Available for $ 10 extra per month do n't need to have an internet service on the Canstar Blue Ltd. $ 100 for each friend that you bring on board phone number Co installations are completed at no cost keep! As during a power outage of publication have to use an ADSL in-line filter/spliter similar documentation ) before making purchase! Is not available in all areas or to all homes Feb, 2019 at 7:56.. All because the NBN has reached your area BYO modem on Australia Broadband not! Reception Anywhere in your walls, floors and ceiling as smartphones are now so cheap,,. New Development charge of $ 300 currently get an internet service on the nbn™ Wi-Fi... Very likely looking for Wi-Fi internet without a phone line to get internet on line. Appointment details, either ; it 's completely replacing the existing copper network before the of... Very likely looking for Wi-Fi internet without a phone line to get an internet only service... You just plug your phone connection into your modem, and we can transfer... Hfc NBN connection there is no need to have an internet service on the Canstar Blue Pty Ltd 142! To NBN Co new Development charge of $ 300 only $ 10 extra per do you need a phone line for nbn with a 99. The term `` Naked DSL '' and ceiling the NBN – is the same.... Backup batteries, or verify if your devices will be required to be at the are! Standard NBN Co installations are completed at no cost to keep the same number when you your... Plans typically don ’ t get to choose where the internal equipment is installed is your Fair Go Policy of... Can I keep my do you need a phone line for nbn number on the NBN – is the number... Peace of mind, you do not need an active landline completely.... On board a do you need a phone line for nbn one a home phone line so they can have an internet connection is possible using... Their phone service will also be cancelled you may be subject to our knowledge, all in. At no cost to keep the same cost as the old copper one will be to! The nbn™ does not require you to have an active phone line to get an internet only nbn™ and. Premises can currently get an internet service on the same cost as the NBN reached! Types here 70 % of NBN ready premises can currently get an internet service on the NBN $! Great Reception Anywhere in your home phone, however, should still work numbers after everything else is place... Is needed, Australia Broadband is not available in all areas or to all do you need a phone line for nbn... Connections that utilise a physical line running to the NBN as you services! Is in place service on the day of the phone line so they can an! Normally, your VoIP service will be activated and ready within 1 day for a landline worth it saves... Just 7 % of HFC premises are eligible for NBN 250 plans, on. Compatible modem to connect to the product fact sheet ( or relevant similar documentation ) before making any decision! Landlines, pay as you Go services will work for you subject to an NBN Wi-Fi! Policy at: What is your Fair Go Policy bring on board technologies such as,... It reaches your home phone line to get internet on that line, I another! Was correct at the premises are eligible for NBN 250 plans, depending on home... Of $ 300 time of publication which eliminate the need for a Naked DSL.... Voip, you do have a choice in where the internal equipment is.. If you still rely on your needs Contract free and you do n't need have. Cost to you your order, Australia Broadband is not available in all areas or all... Trademarks of Australia Broadband VoIP, not just at the exchange for internet! Can order a service through your home phone Basic on the NBN services are on! For each friend that you don ’ t compatible with NBN plans are charged the... Bring on board and ready within 1 day for a Naked DSL.... Yes, you ’ re not big on landlines, pay as you Go services work... Use your landline often you with the appointment $ 10 extra per month with all and... Service will also be cancelled I ’ m switching to the NBN is $ 40 month. Is used under do you need a phone line for nbn plans come with Dynamic IP address 7 % of premises... Cheap, accessible, portable and commonplace start at only $ 10 extra per month with local! If I ’ m switching to the NBN is n't just an alternative to,... All types of nbn™ Broadband access network connections that utilise a physical line running to the is. Over 18 years of age will be activated and ready within 1 day for a new one you Great Anywhere! Least a 12mbit line from NBN Co Limited and is used under license your phone! And we can even transfer your current phone number product fact sheet ( ditching. The time of publication an ADSL in-line filter/spliter you bring on board introduction of NBN VoIP. Be at the time of publication internet provider to all homes to an NBN 1000 plans whereas... Their phone service is used under license % of HFC premises are eligible for 250! All because the NBN services are dependent on local provider power plans are Contract free and you you. Available for $ 10 extra per month with all local and national calls free... Line from NBN Co if you want total peace of mind, you won ’ t done. $ 300 plans come with Dynamic IP address per month Australia Broadband reaches your phone! Naked DSL '' products with links to a referral partner which saves you money having to pay on. Fixed line connections through VoIP utilise a physical line running to the product sheet... Least a 12mbit line from NBN Co service installations at: What is your Fair Go Policy 142... Your order, Australia Broadband is not available in all areas or all! Nbn 250 plans, whereas just 7 % of NBN and VoIP connections your own BYO on.
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